Housing Management Coordinator

Accepting Applications

Job Information

Date Posted: 06/06/2024
Closing Date: 31/08/2024
Location: Exeter, Devon
Job Reference: JOB-2066
Salary: Competitive per Hour

Employment Type: Contract

Job Description

Our Client’s project supports individuals who have experienced street homelessness, providing a safe, caring environment with 24-hour support. They help customers stabilise, assess their needs, and plan their steps toward permanent housing.

Key Responsibilities:

  • Property Management: Oversee the day-to-day management of temporary accommodation units, ensuring they are safe, clean, and well-maintained.
  • Customer Interaction: Assist customers with their housing needs, including move-ins, move-outs, and tenancy management.
  • Maintenance Coordination: Coordinate repairs and maintenance with contractors and ensure timely resolution of issues.
  • Health and Safety: Ensure compliance with health and safety regulations and conduct regular inspections.
  • Record Keeping: Maintain accurate records of property management activities and customer interactions.
  • Crisis Response: Address emergencies and urgent issues promptly and effectively.
  • Community Liaison: Work with local agencies and service providers to support customers’ needs.
  • Team Collaboration: Collaborate with support staff to provide comprehensive care to customers.

Qualifications and Experience:

  • Experience: Minimum 2 years in housing management or a related field, preferably with vulnerable populations.
  • Education: Relevant qualification in housing management, social work, or a related field is desirable.
  • Knowledge: Understanding of issues related to homelessness, addiction, and mental health.
  • Skills: Excellent organisational, communication, and problem-solving skills.
  • Attributes: Detail-oriented, compassionate, and able to handle stressful situations.

Working Conditions:

  • Hours: Full-time, with some evening and weekend work required.
  • Environment: Office-based with regular on-site visits to accommodation units.