Support Coordinator

Accepting Applications

Job Information

Date Posted: 06/06/2024
Closing Date: 31/07/2024
Location: Exeter, Devon
Job Reference: JOB-2065
Salary: Competitive per Hour

Employment Type: Contract

Job Description

Our clients project supports individuals who have experienced street homelessness, providing a safe, caring environment with 24-hour support. They help customers stabilise, assess their needs, and plan their steps toward permanent housing.

Key Responsibilities:

  • Customer Support: Provide personalised support to help customers stabilize.
  • Needs Assessment: Conduct assessments to understand each customer’s situation.
  • Care Planning: Develop and implement tailored care plans.
  • Crisis Management: Respond to crises to ensure customer safety.
  • Advocacy: Assist customers in accessing necessary services.
  • Documentation: Maintain accurate records of customer interactions and progress.
  • Community Engagement: Build relationships with local agencies and resources.
  • Team Collaboration: Work closely with colleagues for coordinated care.

Qualifications and Experience:

  • Experience: Minimum 2 years in a similar role, preferably with homeless populations.
  • Education: Relevant qualification in social work, psychology, or a related field is desirable.
  • Knowledge: Understanding of homelessness, addiction, and mental health issues.
  • Skills: Excellent communication, problem-solving, and organizational skills.
  • Attributes: Compassionate, non-judgmental, and dedicated to helping vulnerable individuals.

Working Conditions:

  • Hours: Full-time, with some evening and weekend work required.
  • Environment: Office-based with regular visits to accommodation units.